Shipping policy

Where We Ship

  • United States: Orders are shipped from our U.S. warehouse and delivered to the contiguous U.S. only .

  • Other Countries/Regions: Orders are fulfilled from our regional warehouses outside the U.S., depending on your shipping address.

 


Processing Time

Orders are processed within 1 business day (Mon–Fri). During peak promotions or holidays, processing may take slightly longer.


Shipping Methods & Rates (U.S.)

We ship from our U.S. warehouse with real-time tracking on all orders.

 

  • Standard (2–7 business days)

    Orders $0.00–$128 → $7.99

    Orders $128+Free

  • Expedited (2–5 business days)$11.99

  • Express (1–3 business days)$19.99

 

Delivery estimates are in business days and may be impacted by weather or carrier delays outside our control.


PO Boxes & Addresses

  • Standard can deliver to P.O. Boxes (via USPS).

  • Expedited/Express require a street address and may not deliver to P.O. Boxes.

  • We cannot deliver to security-restricted locations (e.g., certain military bases).

 

Order & Shipment Notifications

  • You’ll receive an Order Confirmation email after purchase.

  • Once shipped, you’ll receive a Shipping Notification with tracking information.

  • You can also track at any time via our Track My Order page.

 

Delivery Issues

  • If tracking shows delivered but you haven’t received your package, or your order hasn’t arrived within the expected window, please contact us at support@atomicvoyage.com within 30 days of your order date.

  • If your package arrives damaged or with missing items, contact us the same day with photos/videos so we can assist quickly.

  • Please do not refuse delivery. If you need to cancel after shipment, reach out and we’ll handle it under our Refund & Return Policy.

 

Questions

Our support team replies within 24 hours on weekdays: support@atomicvoyage.com.